Refund policy

Because each product in my shop is made-to-order through trusted print-on-demand partners, I don’t keep inventory on hand. That means I can’t accept returns or exchanges for things like size, color, or buyer’s remorse. But if there’s a problem with your order, I’ll make it right.

Damaged, Defective, or Wrong Items

If your order arrives damaged, misprinted, or isn’t what you ordered:

  • Please contact me within 7 days of delivery.

  • Include your order number and clear photos of the issue.

  • Once confirmed, I’ll arrange a free replacement or refund.

Lost Packages

If your order doesn’t arrive within the maximum delivery timeframe:

  • Contact me within 30 days of the estimated delivery date.

  • If the carrier confirms it was lost in transit, I’ll resend it or issue a refund.

  • If tracking shows “delivered” but you didn’t receive it, I cannot cover replacement costs. In that case, you may need to place a new order.

Returns

Because items are custom-made, returns are not accepted. Please check sizing charts and product descriptions carefully before placing your order.

Exchanges

I don’t offer size or color exchanges. Please review product sizing guides carefully before placing your order.

Responsibility

  • Covered by me: Manufacturing defects, misprints, shipping damage, or lost-in-transit orders.

  • Not covered: Ordering the wrong size/color, entering the wrong shipping address, or simply changing your mind.

Bottom line: If there’s an error on the production or shipping side, I’ll cover it. If the mistake happened during ordering, reshipping or reordering is the buyer’s responsibility.